Shipping Policy

Thank you for shopping with us.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We appreciate your patience and understanding.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Sweden: 2–7 business days

• Europe: 5–14 business days

• International: 7–21 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Address Information

Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will do our best to assist you in resolving the issue with the shipping carrier.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: faezinfirenze@gmail.com